Top 10 Business Insurance Claims in 2024 and Strategies to Mitigate

April 17, 2024

Business insurance comes in all shapes and forms. Understanding the common types of insurance claims can help businesses prepare and protect themselves effectively from unforeseen losses. Part of the reason why commercial insurance agents like us are there for you to help you out with all the intricacies.

To aid you, we have outlined the top 10 business insurance claims this year and discussed strategies to mitigate these risks, ensuring that businesses can operate more securely.

Let's go through it one by one now, shall we?

Cybersecurity Breaches

Cybersecurity issues top the list of claims as businesses of all sizes have become targets for cyberattacks. With the rise of remote working and digital transactions, companies have faced significant threats from ransomware, phishing, and data breaches. This underscores the need for robust cybersecurity measures and comprehensive cyber insurance policies.

Business Interruption

This type of claim has surged primarily due to unexpected disruptions caused by supply chain issues, global health concerns, and cyber incidents. Business interruption insurance is crucial for covering lost income and additional expenses that occur when a company is unable to operate normally.

Property Damage

Natural disasters such as hurricanes, floods, and wildfires, alongside accidents like fires and explosions, continue to result in substantial property damage claims. These incidents stress the importance of property insurance that adequately reflects the value of the insured premises and contents.

Liability Claims

Liability claims, including public and product liability, remain prevalent. These arise from injuries or damages caused to third parties due to the business activities or products. The rise in consumer awareness and legal actions has fueled these claims, highlighting the necessity of liability coverage.

Workers’ Compensation

Claims for workers' compensation are frequent due to workplace accidents or occupational diseases. This insurance is legally required in many regions and covers medical treatment, disability, and death benefits.

Professional Indemnity

With more businesses offering professional services, claims against alleged negligence or inadequate service have become common. Professional indemnity insurance protects against the legal costs and expenses of defending such claims.

Theft and Vandalism

Despite advances in security technology, claims of theft and vandalism persist. These can significantly impact small businesses, which may not have the resources to recover without insurance.

Director and Officer Liability

As corporate governance and compliance requirements become stricter, there is a noticeable increase in claims against directors and officers. This insurance is critical for protecting the personal assets of corporate decision-makers against claims made by employees, investors, and other stakeholders.

Employment Practices Liability

This type of claim, including accusations of wrongful termination, discrimination, and harassment, is increasingly relevant. In today's socially aware environment, employment practices liability insurance is essential for businesses to cover defense costs and settlements.

Environmental Liability

Lastly, environmental liability claims are on the rise as regulations tighten and the focus on environmental impact grows. This insurance covers claims for pollution and contamination that can affect the surrounding community and ecosystems.

Strategies for Mitigation and Preparation

Adequate Insurance Coverage

First and foremost you should have comprehensive insurance to manage financial risks effectively. If you don't have one, you can always reach out to us.

Businesses should conduct regular reviews of their insurance policies to ensure that coverage limits are adequate and address all potential risks. This includes not just the typical property and casualty insurance, but also specialized coverages such as cyber liability, professional indemnity, and directors and officers liability.

Regular Risk Assessments

Regular risk assessments are critical to identifying and understanding the potential threats that could impact various aspects of a business. This process involves systematically evaluating business environments to detect vulnerabilities and forecast potential losses.

Cybersecurity Measures

Businesses should establish cybersecurity protocols that include regular software updates and patches, strong firewalls, anti-virus programs, and secure Wi-Fi networks. Regular backups of critical data should be performed, with the backups stored securely off-site to prevent data loss in the event of a cyberattack or other disasters.

Disaster Recovery and Business Continuity Planning

Developing a disaster recovery (DR) plan and a business continuity plan (BCP) ensures that a business can quickly resume operations with minimal losses. A DR plan focuses on the recovery of vital information and systems, while a BCP outlines how the business will continue operating during and after a disaster.

Employee Training

Regular training programs for employees are vital for maintaining workplace safety and ensuring compliance with regulations. Training should cover a broad range of topics, including operational safety procedures, emergency response actions, and legal compliance issues such as anti-harassment policies and workplace discrimination laws.


No one can foresee the problems that your business might face and it only makes it appropriate to go for insurance. This decision can be invaluable in times of crisis.

We understand the intricacies of dealing with insurance and if you agree, you can always reach out to us. We can help you choose a reliable insurance policy curated for you.